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The Toronto Mendelssohn Choir is seeking a Head Usher for the 2021/2022 Season.

Working with the General Manager, the Head Usher is responsible for overseeing volunteer ushers, greeting patrons, delivering consistent customer experiences, and ensuring a safe and comfortable environment for all events.

Duties and Responsibilities include:

  • Managing volunteer usher staff
  • Assists guests with special requirements
  • Troubleshoot patron concerns and redirect to the General Manager when appropriate
  • Provide assistance in emergency situations such as patron health issues, safety hazards, or evacuations
  • Ensure a safe environment throughout the facility, monitor emergency exits
  • Enforce Front of House protocols including late seating, food & beverage, recording video, and mask mandates
  • Greet patrons – assists patrons in to and their seats and ensuring all patrons have appropriate tickets for their seating location

Requirements:

The successful candidate will:

  • Have demonstrated ability to lead a team of volunteers
  • Have excellent customer service and communication skills in a fast-paced, high pressure environment
  • Be available for all TMC concerts in the 2021/22 Season
  • Have experience working in a performing arts venue
  • Hold an Emergency First Aid Certificate a plus

Additional Info:

  • The TMC welcomes and encourages applications from those who identify as various races, genders, abilities, and sexual orientations. The Choir is committed to eliminating systemic barriers and to a more inclusive experience. We are focused on fostering creative spaces that are safe, respectful and accessible for everyone. Read the TMC’s statement of commitment to Diversity, Equity and Inclusion.
  • All TMC staff, performers, and patrons will be required to show proof of full vaccination (plus two weeks)
  • This is a part-time, contract position with an hourly rate of $25 for 4-hour calls to each performance.

How to Apply:

To apply please send a letter of application and current resume to amy.saffer@tmchoir.org.

Application deadline is October 12.

TMC is seeking an usher to assist with Front of House management for the 2021/22 season.

Working with the General Manager, the usher is responsible for safety protocol monitoring to ensure patron satisfaction, comfort and safety.

Duties and Responsibilities include:

  • First representative to greet patrons and manage health and safety monitoring including vaccination check, temperature scanning, and COVID screening checklist
  • Monitor patrons arriving to ensure safety and adherence to entrance policies
  • Troubleshoot patron concerns and redirect to the General Manager when appropriate
  • Reports unsafe conditions or situations to supervisory staff
  • Provides assistance in emergency situations such as patron health issues, safety hazards, or evacuations
  • Performs other related duties as required

Requirements:

The successful candidate will:

  • Have excellent customer service and communication skills in a fast-paced, high pressure environment
  • Be able to work independently as well as with a team
  • Be available for all TMC concerts in the 2021/22 Season
  • Have experience working in a performing arts venue

Additional Info:

Other Info and application process:

  • The TMC welcomes and encourages applications from those who identify as various races, genders, abilities, and sexual orientations. The Choir is committed to eliminating systemic barriers and to a more inclusive experience. We are focused on fostering creative spaces that are safe, respectful and accessible for everyone. Read the TMC’s statement of commitment to Diversity, Equity and Inclusion.
  • All TMC staff, performers, and patrons will be required to show proof of full vaccination (plus two weeks)
  • This is a part-time, contract position with an hourly rate of $15 for 4-hour calls to each performance.

How to Apply:

To apply please send a letter of application and current resume to amy.saffer@tmchoir.org.

Application deadline is October 12.

The Toronto Mendelssohn Choir is seeking enthusiastic and engaged candidates to join its 12-member Board of Directors.  The Board’s main focus is on the long term strategic direction, sustainability and financial performance of Canada’s flagship choral organization.

We are looking for directors who will share the following attributes with our current members:

  • knowledge about and/or experience with the performing arts sector;
  • an expressed or demonstrated commitment to the Mission, Vision and Values of the TMC;
  • ability to think strategically and engage in sound, collaborative decision-making processes;
  • the commitment to act with independence of mind, and in the best interests of the organization as a whole;
  • dedication of time required of a director. Knowledge about and/or past experience with non-profit boards is valued.

Directors are also expected to possess and demonstrate a genuine interest in advancing the mission of the TMC:

  • Attend all board meetings, retreats and special events
  • Appropriately prepare by reading and analyzing materials in advance.
  • Engage at meetings by contributing expertise (management, financial, legal, etc.)
  • Own priorities and work on tasks between meetings
  • Provide leadership to sub-committees or working groups according to your interests and expertise.
  • Attend and purchase tickets for TMC subscription performances and be willing to act as ambassador for TMC guests.
  • Make an annual personal financial gift according to your means. This will be explored and agreed to in a personal meeting between the Board Chair/ Executive Director and each Director.
  • Help with fundraising efforts in whatever way is most appropriate. This will be explored and agreed to in a personal meeting between the Board Chair/ Executive Director and each Director.
  • Serve as an ambassador between the organization and the community
  • Learn enough about the organization to portray it accurately.
  • Fulfill commitments on time.

What Board members can expect from the TMC organization.

  • Clear and reasonable expectations.
  • Consistent, timely communication from the Executive Director and other staff.
  • Access to any information needed about the organization.
  • Training, encouragement and strategic advice to carry out tasks.
  • Respect for the time, views, and talents you offer to the Board.

The TMC is committed to diversity within its community and welcomes applications from minority groups members and persons with disabilities.

If you have a passion for classical music performance and education, and would like to lend your expertise and experience to Canada’s champion of choral music, please contact Anna Kajtár,  Executive Director at 416.598.0422, ext 222 or manager@tmchoir.org.